Legal notice
Legal Notice
This Legal Notice provides information regarding the ownership and operation of the Solniera website and applies to users accessing or using the website and its services.
1. Site Owner and Operator
The Solniera website is owned and operated by:
Company Name: Guangzhou Lingcai Technology Co., Ltd.
Registration Number: 91440111MAEUD1DM6F
Registered Address: Room 506, No. 805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China
Email: support@solniera.com
Brand / Website Name: Solniera
Hosting
The website is hosted through:
Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
2. Site Purpose
Solniera is an e-commerce website offering consumer products, including compression and shapewear products, for sale online.
For purposes of this Legal Notice, “User” means any person who accesses, browses, purchases from, or otherwise uses the website, whether as a visitor or customer.
3. Website Access
We aim to keep the website accessible on a continuous basis. However, access may occasionally be interrupted or restricted due to maintenance, technical issues, updates, security measures, third-party service interruptions, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, Guangzhou Lingcai Technology Co., Ltd. shall not be liable for losses resulting solely from temporary website unavailability caused by circumstances beyond its reasonable control.
Nothing in this Legal Notice excludes or limits rights or remedies that cannot lawfully be excluded or limited under applicable consumer protection law.
4. Intellectual Property
Unless otherwise indicated, the content made available through the Solniera website, including its text, graphics, logos, photographs, videos, designs, layouts, product presentation, and other materials, is owned by Guangzhou Lingcai Technology Co., Ltd., its licensors, or other respective rights holders.
Such content is protected by applicable intellectual property laws.
Except as permitted by applicable law, no content may be reproduced, copied, distributed, modified, republished, commercially exploited, or otherwise used without authorization from the applicable rights holder.
For intellectual property inquiries, please contact:
5. Third-Party Links
The Solniera website may contain links to websites, applications, or services operated by third parties.
We do not control these third-party services and are not responsible for their availability, content, privacy practices, security, or terms.
Users are encouraged to review the applicable policies of any third-party website or service they visit.
6. Personal Information and Privacy
Guangzhou Lingcai Technology Co., Ltd. may collect and process personal information in connection with the operation of the Solniera website, including information necessary to process purchases and provide customer services.
Personal information may be used for purposes including:
- Processing and fulfilling orders;
- Processing payments;
- Shipping and delivery;
- Providing customer support;
- Preventing fraud and maintaining security;
- Complying with applicable legal and regulatory obligations;
- Operating and improving the website; and
- Providing marketing communications and personalized advertising where permitted by applicable law.
Depending on the User's place of residence and applicable privacy laws, Users may have certain rights regarding their personal information.
These may include rights to:
- Request access to personal information;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Obtain information regarding certain uses or disclosures of personal information;
- Opt out of certain targeted advertising or the sale or sharing of personal information, where applicable; and
- Exercise other rights provided under applicable privacy laws.
For residents of certain U.S. states, additional rights may apply under state privacy legislation, including the California Consumer Privacy Act (CCPA), as amended by the CPRA, where applicable.
Privacy requests may be submitted to:
For additional information about how personal information is collected, used, disclosed, and protected, please review our Privacy Policy.
7. Cookies and Similar Technologies
The Solniera website may use cookies, pixels, tags, and similar technologies for purposes including:
- Essential website functionality;
- Shopping cart functionality;
- Remembering preferences;
- Analytics and performance measurement;
- Personalization; and
- Advertising and marketing.
Where required by applicable law, Users may be provided with mechanisms to manage their cookie or tracking preferences.
Users may also be able to control certain cookies through their browser settings.
Disabling certain technologies may affect the availability or functionality of parts of the website.
For additional information, please refer to our Privacy Policy and any applicable cookie preference tools available on the website.
8. Consumer Rights
Solniera sells products to consumers in multiple jurisdictions, including customers in the United States and other supported international markets.
Nothing in this Legal Notice, or in any other Solniera policy or contractual term, is intended to exclude, restrict, or waive any consumer right, remedy, or legal protection that cannot lawfully be excluded, restricted, or waived.
Customers may therefore benefit from mandatory consumer protection laws applicable in their country, state, province, or other jurisdiction of residence.
For customers in the United States, applicable federal and state consumer protection laws may provide rights and remedies in addition to those described in our policies.
Where any provision of this Legal Notice conflicts with a mandatory consumer protection law applicable to a customer, the mandatory provision will apply to the extent of that conflict.
Nothing in this Legal Notice requires a consumer to waive any right to bring a claim before a court or other competent authority where such a right cannot legally be waived.
9. Governing Law and Dispute Resolution
9.1 Governing Law
The Solniera website is operated by Guangzhou Lingcai Technology Co., Ltd., a company registered in the People's Republic of China.
Except where mandatory laws applicable to a consumer require otherwise, this Legal Notice, the operation of the Solniera website, and matters arising from or relating to its use shall be governed by and interpreted in accordance with the laws of the People's Republic of China, without regard to conflict-of-law principles.
9.2 Mandatory Local Consumer Protections
If you are purchasing as a consumer outside the People's Republic of China, including in the United States, you may also be entitled to the protection of mandatory laws applicable in your place of residence.
The choice of the laws of the People's Republic of China described above does not deprive consumers of protections granted by mandatory consumer laws that cannot lawfully be excluded by contractual agreement.
Where such mandatory local protections apply, they will remain in effect notwithstanding the governing-law provision above.
9.3 Informal Dispute Resolution
If you have a concern or dispute relating to Solniera, your order, a product, or the use of our website, we encourage you to contact us first at:
Please provide sufficient information for us to identify your order and understand the issue.
We will make reasonable efforts to review the matter and attempt to resolve eligible customer disputes directly.
9.4 Courts and Other Available Remedies
If a dispute cannot be resolved directly, either party may pursue remedies before a court or other competent dispute-resolution authority having jurisdiction over the dispute, subject to applicable law.
Nothing in this Legal Notice is intended to require a consumer to bring a claim exclusively in the People's Republic of China where mandatory law gives that consumer the right to bring a claim in another competent jurisdiction.
Similarly, nothing in this Legal Notice limits access to small claims procedures, regulatory authorities, consumer protection agencies, or other remedies where such rights are available and cannot lawfully be waived.
9.5 No Waiver of Mandatory Rights
Any jurisdiction, venue, dispute-resolution, or governing-law provision contained in this Legal Notice shall apply only to the extent permitted by applicable law.
If any such provision is determined to be unenforceable against a particular consumer, that determination will not affect the remaining provisions of this Legal Notice.
10. Contact Information
For questions regarding this Legal Notice, the Solniera website, your order, or our policies, please contact:
Guangzhou Lingcai Technology Co., Ltd.
Registration Number: 91440111MAEUD1DM6F
Address: Room 506, No. 805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China
Email: support@solniera.com
Brand: Solniera